Privacy Policy

Last updated: February 2026

CT Prime Services LLC (“CT Prime”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ctprimeservices.com or communicate with us through our services, including SMS messages.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Service address

  • Information submitted through contact forms, estimate requests, or service inquiries

We may also automatically collect certain technical information such as IP address, browser type, and cookies for security and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

  • Respond to service inquiries and estimate requests

  • Provide customer support

  • Send service-related communications

  • Confirm appointments

  • Deliver project updates and notifications

  • Improve our services and website functionality

We do not send marketing or promotional SMS messages unless explicitly stated and consented to.

3. SMS Communications & Consent

By submitting your contact information through our website, contacting us directly, or requesting a service or estimate, you expressly consent to receive transactional SMS messages from CT Prime Services LLC.

These messages may include:

  • Appointment confirmations

  • Estimate notifications

  • Project updates

  • Service-related communications

Message frequency varies based on your interaction with us.
Message and data rates may apply.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers solely for business operations, including:

  • Communication platforms (such as SMS delivery providers)

  • Website hosting and security services

These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and maintain security. You may choose to disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal data, subject to legal and operational requirements

To exercise these rights, please contact us using the information below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

CT Prime Services LLC
Website: https://ctprimeservices.com